You may think of point-of-sale (PoS) systems as just ordinary sales register, but they're progressing to do far more. They can integrate with mobile devices and cloud services and please the software and hardware requirements of users. In addition, you can use them with back-end accounting systems and charge card payment processors. Lots of small to midsize businesses (SMBs) are utilizing these types of cloud-enabled POS services without the requirement to keep a physical back-end server in several areas.
POS systems now incorporate more flawlessly with other back-end applications such as client relationship management (CRM) and inventory management.
While there are a number of sort of payment processing services readily available, consisting of charge card readers and various brand-new mobile payment approaches, the POS systems we reviewed are full-on money signs up. This suggests they communicate with back-end accounting software and can handle several sort of payments.
Despite the sales register concept, nevertheless, when people discuss POS systems, they're mainly describing the software, which might be client-based or cloud-based. That's since it's the software application that lets you track sales, concern invoices, and perform back-office functions. Such functions include replacing inventory, tracking worker efficiency, and noting what offers and what does not. The POS systems we examined are predominantly focused on SMBs that sell from one to 25 outlets, although a few may handle up to 100.
Another essential aspect of POS software is broad support for new payment systems. Your customers may be primarily using one or two payment methods now, but give how quickly payment options can alter, those consumers might be requesting for brand-new choices soon. It's best to have a POS system in place that has payment flexibility integrated instead of needing to switch out a new system. If you're wondering what kinds of payment alternatives your POS need to support, think about the chart of popular brick-and-mortar payment techniques put together โปรแกรมที่ใช้ในโรงแรม by market research firm Statista from a customer study the firm conducted in March 2019.
Most Popular Customer Payment Techniques, 2018-2019
Key Software Characteristics
The point of a good POS system is to let you get paid for services and products. There are a range of ways that people earn money today and your POS system need to deal with all of the techniques you need, including cash, checks, and credit and debit cards. Some, but not all, also accept "contactless" payment types, such as Amazon Pay or Apple Pay.
As soon as you surpass the minimum performance, then depending on the needs of your service, there are other functions that you'll want to search for. These features consist of the ability for consumers to use 2 types of payment, for instance, or to enable returns, unique prices (for sales or special clients), gift cards, and rise pricing.
Another fast-growing requirement is the near-field communications (NFC) transaction, which is an electronic payment system being promoted by mobile giants such as Apple Pay and Google Wallet (at Google Pay). Making certain your POS system candidate can manage these new emerging systems is just half of the formula. The other half includes whether that implementation will irritate or please your consumers in addition to whether it will help or impede your Payment Card Market Data Security Standard (PCI DSS)-compliance efforts.